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Software & AI

Software and AI that improve measurable processes

We start with the organisation’s goals, users, data and constraints. Then we design the architecture, integrations and the approach to secure deployment and maintenance.

KNOWLEDGE ASSISTANT · RAG
3sources
yesaccess control
1,8 sresponse time
Question: how should a B2B complaint be handled?user: customer service department
query
Source: complaint procedure, version 4role-based access
cited
No answer in the knowledge baseforwarded to an expert
escalation

Sample view — illustrative data  

Capabilities

From applications to AI agents

We deliver the full lifecycle or selected phases: analysis, UX, architecture, development, testing, deployment and maintenance.

Custom applications

Web and mobile systems tailored to the process, roles, data and integration requirements.

Integrations and data

APIs, data exchange, dashboards, reporting and streamlining information flow.

AI Agents and RAG

Assistants, workflow automation and knowledge search with access and source control.

Maintenance and development

Monitoring, change management, quality improvement and steady development of the solution.

AI in a real process

AI with access, source and quality control

We integrate AI models and services with processes and applications, taking security and data control into account. Users see where an answer comes from, and difficult cases go to a human.

  • answers with cited sources
  • role-based permissions
  • quality assessment and monitoring
  • AI usage rules in the organisation
AI Governance
AGENT · INVOICE WORKFLOW
Reading invoice data98% confidence
automatic
Amount does not match the orderdifference PLN 120
for approval
Posting in ERPafter human approval
pending

Sample view — illustrative data  

Integrations

Consistent data instead of manual re-keying

We connect systems via APIs and agreed data exchange mechanisms. We streamline information flow so that reports and decisions rely on a single source.

  • APIs and event queues
  • dashboards and reporting
  • data quality and consistency
Discuss an integration
INTEGRATION · API
# order → ERP → warehouse
POST /api/v1/orders
{
  "source": "online-shop",
  "status": "confirmed",
  "sync": ["erp", "wms"]
}
ERP synchronisation240 ms
200 OK

Sample view — illustrative data  

Secure development

Security throughout the development lifecycle, not at the end of the project

We run every project in line with SSDLC practices: security requirements, threat modelling, pipeline testing and dependency control.

  • threat model for key features
  • SAST, SCA and secret scanning in CI
  • code review with a security checklist
Discover SSDLC
PIPELINE · GATES
SAST0 critical
passed
Secret scanningno findings
passed
SCA1 dependency to update
backlog

Sample view — illustrative data  

Project flow

From analysis to maintenance

The scope can cover the full lifecycle or selected phases.

  1. Analysis and UX

    Goals, users, data, constraints and success criteria.

  2. Architecture

    Integrations, security, scaling and maintenance costs.

  3. Development and testing

    Iterations with functional and security testing.

  4. Deployment and development

    Go-live, monitoring, change management and development.

Results

What we agree on

  • Fastershorter turnaround for repetitive tasks
  • More consistentconsistent data and fewer manual operations
  • More securecontrol of AI-related risk
  • Built to lastarchitecture ready for further development

FAQ

Questions about software and AI

Do you implement AI in existing systems?

Yes. We integrate AI models and services with the client’s processes and applications, taking security and data control into account.

Do you deliver projects from analysis to maintenance?

Yes. The scope can include analysis, UX, architecture, development, testing, deployment and maintenance.

Can we start with a small pilot?

Yes. A pilot on a selected process lets you check data quality, value and risks before scaling.

How do you ensure data security in AI solutions?

We design access control, data sources, retention rules and usage monitoring. The scope depends on the data classification and the organisation’s requirements.

Do you have a process that takes up too much of your team’s time?

Describe it. We will check whether an application, integration, automation or AI is the better solution — and where to start.

Need technical help? support@arpino.pl